QID 378344

Date Published: 2023-04-06

QID 378344: Zoho ManageEngine SupportCenter Plus Information Disclosure Vulnerability

Zoho ManageEngine SupportCenter Plus is vulnerable to Information disclosure vulnerability.

This vulnerability grants users (requesters and technicians) within a SupportCenter Plus portal, unauthorized access to the portal owners' personal information, including name, email address, and more. The vulnerability was the result of no role check procedure in Global Settings when appropriate APIs were called.

Affected Versions:
SupportCenter Plus versions from 11000 to 11024

QID Detection Logic (Authenticated):
Windows: Checks for vulnerable version of ManageEngine SupportCenter Plus by reading the version from buildinfo.xml file.

Successful exploitation of this vulnerability may grant attackers unauthorized access to the portal owners' personal information, including name, email address, and more.

CVSS V3 rated as Medium - 3.3 severity.

CVSS V2 rated as Low - 1.7 severity.

Solution

Vendor has released patches addressing the vulnerability. For more information please refer to Zoho ManageEngine Security Advisory

Vendor References

Zoho ManageEngine Security Advisory - www.manageengine.com/products/support-center/cve-2022-42903.html

CVEs related to QID 378344

CVE-2022-42903 |

Software Advisories

Advisory ID	Software	Component	Link
Zoho ManageEngine Security Advisory			www.manageengine.com/products/support-center/cve-2022-42903.html

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