QID 378356

Date Published: 2023-04-27

QID 378356: Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP and SupportCenter Plus Remote Code Execution (RCE) Vulnerability

Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP and SupportCenter Plus are vulnerable to RCE vulnerability when integrating with Analytics Plus.

The input fields needed to configure the Analytics Plus integration with ServiceDesk Plus, ServiceDesk Plus MSP, and SupportCenter Plus are vulnerable to remote command execution (RCE). Threat actors with admin role access can add malicious commands or scripts to these input fields during the setup of the integration and execute them.

Affected Versions:
ServiceDesk Plus 13010 and below
ServiceDesk Plus MSP 10610 and below
SupportCenter Plus 11025 and below

QID Detection Logic (Authenticated):
Windows: Checks for vulnerable version of ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP and SupportCenter Plus by reading the version from buildinfo.xml file.

Successful exploitation of this vulnerability may allows a threat actor with admin role access to execute arbitrary commands and carry out any subsequent attacks.

CVSS V3 rated as High - 7.2 severity.

CVSS V2 rated as High - 6.5 severity.

Solution

Vendor has released patches addressing the vulnerability. For more information please refer to Zoho ManageEngine Security Advisory

Vendor References

Zoho ManageEngine Security Advisory - www.manageengine.com/products/service-desk/CVE-2022-40770.html

CVEs related to QID 378356

CVE-2022-40770 |

Software Advisories

Advisory ID	Software	Component	Link
Zoho ManageEngine Security Advisory			www.manageengine.com/products/service-desk/CVE-2022-40770.html

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