QID 378382

Date Published: 2023-05-08

QID 378382: Zoho ManageEngine ServiceDesk Plus MSP Unauthenticated Arbitrary web-root File Disclosure Vulnerability

Zoho ManageEngine ServiceDesk Plus MSP is vulnerable to unauthenticated arbitrary web-root file disclosure vulnerability.

This vulnerability allows arbitrary web-root file access to unauthenticated users due to a flaw in handling request paths. Browsing to /sample/WEB-INF/web.xml allows for pre-authenticated arbitrary web-root file access to the contents of /WEBINF/web.xml.

Affected Versions:
ManageEngine ServiceDesk Plus MSP versions 10603 and below

QID Detection Logic (Authenticated):
Windows: Checks for vulnerable version of ManageEngine ServiceDesk Plus MSP by reading the version from buildinfo.xml file.

Successful exploitation of this vulnerability may allow an unauthenticated web-root file access to the attacker.

  • CVSS V3 rated as High - 7.5 severity.
  • CVSS V2 rated as Medium - 5 severity.
    • Solution
    Vendor has released patches addressing the vulnerability. For more information please refer to Zoho ManageEngine Security Advisory

    Vendor References

    CVEs related to QID 378382

    CVE-2022-32551 |
    Software Advisories
    Advisory ID Software Component Link
    Zoho ManageEngine Security Advisory URL Logo www.manageengine.com/products/service-desk-msp/CVE-2022-32551.html
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