QID 378990

Date Published: 2023-11-30

QID 378990: Atlassian Jira Service Management Data Center and Server Denial of Service (DoS) Vulnerability (JSDSERVER-14749,JSDSERVER-14751,JSDSERVER-14752,JSDSERVER-14753,JSDSERVER-14754,JSDSERVER-14755)

Jira Service Management is Atlassian's service management solution for all teams.

CVE-2020-36518, CVE-2022-42003, CVE-2022-42004, CVE-2021-22569, CVE-2022-3171, CVE-2022-3509: The affected version of Atlassian JIRA Service Desk Server is affected by a Denial of Service (DoS) vulnerability

Affected Versions: Jira Service Management versions 4.20.0, 4.20.1, 4.20.2, 4.20.3, 4.20.4, 4.20.5, 4.20.6, 4.20.7, 4.20.8, 4.20.9, 4.20.10, 4.20.11, 4.20.12, 4.20.13, 4.20.14, 5.4.0, 4.20.15, 5.4.1, 4.20.16, 5.5.1, 4.20.17, 5.4.2, 5.6.0, 5.4.3, 4.20.18, 5.7.0, 4.20.19, 5.4.4, 5.8.0, 4.20.20, 4.20.21, 5.4.5, 4.20.22, 5.4.6, 5.9.0, 4.20.23, 5.4.7, 4.20.24, 5.4.8, 5.10.0, 4.20.25, 5.4.9, 5.4.10, 4.20.26

QID detection Logic:
Windows: This QID checks for installed vulnerable ersion of Atlassian Jira Service Management (formerly named Jira Service Desk) by enumerating windows registries.
Linux: This QID checks for installed vulnerable version of Atlassian Jira Service Management (formerly named Jira Service Desk) using ps command.

Successful exploitation of this vulnerability allows an unauthenticated attacker to expose assets in your environment susceptible to exploitation which has no impact to confidentiality, no impact to integrity, high impact to availability, and requires no user interaction.

  • CVSS V3 rated as High - 7.5 severity.
  • CVSS V2 rated as Medium - 5 severity.
  • Solution
    Vendor has released the patch version for Jira Service Management. Customers are advised to refer to JSDSERVER-14754 for updates pertaining to this vulnerability.
    Software Advisories
    Advisory ID Software Component Link
    JSDSERVER-14749 URL Logo jira.atlassian.com/browse/JSDSERVER-14749
    JSDSERVER-14751 URL Logo jira.atlassian.com/browse/JSDSERVER-14751
    JSDSERVER-14752 URL Logo jira.atlassian.com/browse/JSDSERVER-14752
    JSDSERVER-14753 URL Logo jira.atlassian.com/browse/JSDSERVER-14753
    JSDSERVER-14754 URL Logo jira.atlassian.com/browse/JSDSERVER-14754
    JSDSERVER-14755 URL Logo jira.atlassian.com/browse/JSDSERVER-14755