QID 730291

Date Published: 2021-12-08

QID 730291: Zoho ManageEngine SupportCenter Plus Remote Code Execution (RCE) Vulnerability

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account and contact information, the service contracts and in the process providing a superior customer experience.

ManageEngine SupportCenter Plus is prone to unauthenticated remote code execution (RCE).

Affected Version:
Zoho ManageEngine SupportCenter Plus 11012 and 11013.

QID Detection logic:(authenticated and unauthenticated)

It checks for vulnerable version of Zoho ManageEngine SupportCenter Plus

Successful exploitation of this vulnerability could allow an attacker to execute arbitrary code on the target system.

CVSS V3 rated as Critical - 9.8 severity.

CVSS V2 rated as High - 7.5 severity.

Solution

The vendor has released a patch.
Customers are advised to visit release-notes for updates pertaining this vulnerability.

Vendor References

SupportCenter Plus - pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013

CVEs related to QID 730291

CVE-2021-44077 |

Software Advisories

Advisory ID	Software	Component	Link
SupportCenter Plus			pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013

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