QID 730970

Date Published: 2023-11-11

QID 730970: SysAid On-Prem Path Traversal Vulnerability

SysAid On-Prem is a IT service management software.

SysAid On-Premise contains a path traversal vulnerability that could allow unauthenticated, remote attackers to execute code on a targeted system.

Affected Versions:
SysAid On-Premise before 23.3.36

QID Detection Logic:
This QID detects potentially vulnerable SysAid On-Prem versions based on the information disclosed in the web page of the application.

NOTE: There are reports of active exploitation of this vulnerability.

Successful exploitation allows an unauthenticated, remote attacker to execute arbitrary code on a targeted system.

  • CVSS V3 rated as High - 7.3 severity.
  • CVSS V2 rated as High - 6.8 severity.
  • Solution
    Customers are advised to upgrade to SysAid On-Premise prior 23.3.36 or later versions to remediate this vulnerability

    CVEs related to QID 730970

    Software Advisories
    Advisory ID Software Component Link
    SysAid On-Premise prior 23.3.36 or later URL Logo documentation.sysaid.com/docs/latest-version-installation-files

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