CVE-2010-4761

MITRE NVD CVE.ORG JSON API Print: PDF PDF

Summary

CVECVE-2010-4761
StatePUBLISHED
Assignermitre
Source PriorityCVE Program / NVD first with legacy fallback
Published2011-03-18 16:55:01 UTC
Updated2026-04-29 01:13:23 UTC
DescriptionThe customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

Risk And Classification

Primary CVSS: v2.0 4 from [email protected]

AV:N/AC:L/Au:S/C:P/I:N/A:N

Problem Types: CWE-264 | n/a

CVSS v2.0 Breakdown

Access Vector
Network
Access Complexity
Low
Authentication
Single
Confidentiality
Partial
Integrity
None
Availability
None

AV:N/AC:L/Au:S/C:P/I:N/A:N

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Otrs Otrs 0.5 beta1 All All
Application Otrs Otrs 0.5 beta2 All All
Application Otrs Otrs 0.5 beta3 All All
Application Otrs Otrs 0.5 beta4 All All
Application Otrs Otrs 0.5 beta5 All All
Application Otrs Otrs 0.5 beta6 All All
Application Otrs Otrs 0.5 beta7 All All
Application Otrs Otrs 0.5 beta8 All All
Application Otrs Otrs 1.0 rc1 All All
Application Otrs Otrs 1.0 rc2 All All
Application Otrs Otrs 1.0 rc3 All All
Application Otrs Otrs 1.0.0 All All All
Application Otrs Otrs 1.0.1 All All All
Application Otrs Otrs 1.0.2 All All All
Application Otrs Otrs 1.1 rc1 All All
Application Otrs Otrs 1.1.0 rc1 All All
Application Otrs Otrs 1.1.0 rc2 All All
Application Otrs Otrs 1.1.1 All All All
Application Otrs Otrs 1.1.2 All All All
Application Otrs Otrs 1.1.3 All All All
Application Otrs Otrs 1.1.4 All All All
Application Otrs Otrs 1.2.0 beta1 All All
Application Otrs Otrs 1.2.0 beta2 All All
Application Otrs Otrs 1.2.0 beta3 All All
Application Otrs Otrs 1.2.1 All All All
Application Otrs Otrs 1.2.2 All All All
Application Otrs Otrs 1.2.3 All All All
Application Otrs Otrs 1.2.4 All All All
Application Otrs Otrs 1.3.0 beta1 All All
Application Otrs Otrs 1.3.0 beta2 All All
Application Otrs Otrs 1.3.0 beta3 All All
Application Otrs Otrs 1.3.0 beta4 All All
Application Otrs Otrs 1.3.1 All All All
Application Otrs Otrs 1.3.2 All All All
Application Otrs Otrs 1.3.3 All All All
Application Otrs Otrs 2.0.0 All All All
Application Otrs Otrs 2.0.0 beta1 All All
Application Otrs Otrs 2.0.0 beta2 All All
Application Otrs Otrs 2.0.0 beta4 All All
Application Otrs Otrs 2.0.0 beta5 All All
Application Otrs Otrs 2.0.0 beta6 All All
Application Otrs Otrs 2.0.1 All All All
Application Otrs Otrs 2.0.2 All All All
Application Otrs Otrs 2.0.3 All All All
Application Otrs Otrs 2.0.4 All All All
Application Otrs Otrs 2.0.5 All All All
Application Otrs Otrs 2.1.0 beta1 All All
Application Otrs Otrs 2.1.0 beta2 All All
Application Otrs Otrs 2.1.1 All All All
Application Otrs Otrs 2.1.2 All All All
Application Otrs Otrs 2.1.3 All All All
Application Otrs Otrs 2.1.4 All All All
Application Otrs Otrs 2.1.5 All All All
Application Otrs Otrs 2.1.6 All All All
Application Otrs Otrs 2.1.7 All All All
Application Otrs Otrs 2.1.8 All All All
Application Otrs Otrs 2.1.9 All All All
Application Otrs Otrs 2.2.0 beta1 All All
Application Otrs Otrs 2.2.0 beta2 All All
Application Otrs Otrs 2.2.0 beta3 All All
Application Otrs Otrs 2.2.0 beta4 All All
Application Otrs Otrs 2.2.0 rc1 All All
Application Otrs Otrs 2.2.1 All All All
Application Otrs Otrs 2.2.2 All All All
Application Otrs Otrs 2.2.3 All All All
Application Otrs Otrs 2.2.4 All All All
Application Otrs Otrs 2.2.5 All All All
Application Otrs Otrs 2.2.6 All All All
Application Otrs Otrs 2.2.7 All All All
Application Otrs Otrs 2.2.8 All All All
Application Otrs Otrs 2.2.9 All All All
Application Otrs Otrs 2.3.0 beta1 All All
Application Otrs Otrs 2.3.0 beta2 All All
Application Otrs Otrs 2.3.0 beta3 All All
Application Otrs Otrs 2.3.0 beta4 All All
Application Otrs Otrs 2.3.0 rc1 All All
Application Otrs Otrs 2.3.1 All All All
Application Otrs Otrs 2.3.2 All All All
Application Otrs Otrs 2.3.3 All All All
Application Otrs Otrs 2.3.4 All All All
Application Otrs Otrs 2.3.5 All All All
Application Otrs Otrs 2.3.6 All All All
Application Otrs Otrs 2.4.0 beta1 All All
Application Otrs Otrs 2.4.0 beta2 All All
Application Otrs Otrs 2.4.0 beta3 All All
Application Otrs Otrs 2.4.0 beta4 All All
Application Otrs Otrs 2.4.0 beta5 All All
Application Otrs Otrs 2.4.0 beta6 All All
Application Otrs Otrs 2.4.1 All All All
Application Otrs Otrs 2.4.10 All All All
Application Otrs Otrs 2.4.2 All All All
Application Otrs Otrs 2.4.3 All All All
Application Otrs Otrs 2.4.4 All All All
Application Otrs Otrs 2.4.5 All All All
Application Otrs Otrs 2.4.6 All All All
Application Otrs Otrs 2.4.7 All All All
Application Otrs Otrs 2.4.8 All All All
Application Otrs Otrs 2.4.9 All All All
Application Otrs Otrs 3.0.0 beta1 All All
Application Otrs Otrs All beta2 All All

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Na N/a affected n/a Not specified

References

ReferenceSourceLinkTags
5875 – Customer ticket print view has too much information af854a3a-2127-422b-91ae-364da2661108 bugs.otrs.org Patch
OTRS on github af854a3a-2127-422b-91ae-364da2661108 source.otrs.org
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

© CVE.report 2026

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.

CVE, CWE, and OVAL are registred trademarks of The MITRE Corporation and the authoritative source of CVE content is MITRE's CVE web site. This site includes MITRE data granted under the following license.

Free CVE JSON API cve.report/api

CVE.report and Source URL Uptime Status status.cve.report