CVE-2010-4766
Summary
| CVE | CVE-2010-4766 |
|---|---|
| State | PUBLISHED |
| Assigner | mitre |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2011-03-18 16:55:01 UTC |
| Updated | 2026-04-29 01:13:23 UTC |
| Description | The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client. |
Risk And Classification
CVSS v2.0 Breakdown
Access Vector
NetworkAccess Complexity
MediumAuthentication
NoneConfidentiality
PartialIntegrity
NoneAvailability
NoneAV:N/AC:M/Au:N/C:P/I:N/A:N
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Otrs | Otrs | 0.5 | beta1 | All | All |
| Application | Otrs | Otrs | 0.5 | beta2 | All | All |
| Application | Otrs | Otrs | 0.5 | beta3 | All | All |
| Application | Otrs | Otrs | 0.5 | beta4 | All | All |
| Application | Otrs | Otrs | 0.5 | beta5 | All | All |
| Application | Otrs | Otrs | 0.5 | beta6 | All | All |
| Application | Otrs | Otrs | 0.5 | beta7 | All | All |
| Application | Otrs | Otrs | 0.5 | beta8 | All | All |
| Application | Otrs | Otrs | 1.0 | rc1 | All | All |
| Application | Otrs | Otrs | 1.0 | rc2 | All | All |
| Application | Otrs | Otrs | 1.0 | rc3 | All | All |
| Application | Otrs | Otrs | 1.0.0 | All | All | All |
| Application | Otrs | Otrs | 1.0.1 | All | All | All |
| Application | Otrs | Otrs | 1.0.2 | All | All | All |
| Application | Otrs | Otrs | 1.1 | rc1 | All | All |
| Application | Otrs | Otrs | 1.1.0 | rc1 | All | All |
| Application | Otrs | Otrs | 1.1.0 | rc2 | All | All |
| Application | Otrs | Otrs | 1.1.1 | All | All | All |
| Application | Otrs | Otrs | 1.1.2 | All | All | All |
| Application | Otrs | Otrs | 1.1.3 | All | All | All |
| Application | Otrs | Otrs | 1.1.4 | All | All | All |
| Application | Otrs | Otrs | 1.2.0 | beta1 | All | All |
| Application | Otrs | Otrs | 1.2.0 | beta2 | All | All |
| Application | Otrs | Otrs | 1.2.0 | beta3 | All | All |
| Application | Otrs | Otrs | 1.2.1 | All | All | All |
| Application | Otrs | Otrs | 1.2.2 | All | All | All |
| Application | Otrs | Otrs | 1.2.3 | All | All | All |
| Application | Otrs | Otrs | 1.2.4 | All | All | All |
| Application | Otrs | Otrs | 1.3.0 | beta1 | All | All |
| Application | Otrs | Otrs | 1.3.0 | beta2 | All | All |
| Application | Otrs | Otrs | 1.3.0 | beta3 | All | All |
| Application | Otrs | Otrs | 1.3.0 | beta4 | All | All |
| Application | Otrs | Otrs | 1.3.1 | All | All | All |
| Application | Otrs | Otrs | 1.3.2 | All | All | All |
| Application | Otrs | Otrs | 1.3.3 | All | All | All |
| Application | Otrs | Otrs | 2.0.0 | All | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta4 | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta5 | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta6 | All | All |
| Application | Otrs | Otrs | 2.0.1 | All | All | All |
| Application | Otrs | Otrs | 2.0.2 | All | All | All |
| Application | Otrs | Otrs | 2.0.3 | All | All | All |
| Application | Otrs | Otrs | 2.0.4 | All | All | All |
| Application | Otrs | Otrs | 2.0.5 | All | All | All |
| Application | Otrs | Otrs | 2.1.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.1.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.1.1 | All | All | All |
| Application | Otrs | Otrs | 2.1.2 | All | All | All |
| Application | Otrs | Otrs | 2.1.3 | All | All | All |
| Application | Otrs | Otrs | 2.1.4 | All | All | All |
| Application | Otrs | Otrs | 2.1.5 | All | All | All |
| Application | Otrs | Otrs | 2.1.6 | All | All | All |
| Application | Otrs | Otrs | 2.1.7 | All | All | All |
| Application | Otrs | Otrs | 2.1.8 | All | All | All |
| Application | Otrs | Otrs | 2.1.9 | All | All | All |
| Application | Otrs | Otrs | 2.2.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.2.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.2.0 | beta3 | All | All |
| Application | Otrs | Otrs | 2.2.0 | beta4 | All | All |
| Application | Otrs | Otrs | 2.2.0 | rc1 | All | All |
| Application | Otrs | Otrs | 2.2.1 | All | All | All |
| Application | Otrs | Otrs | 2.2.2 | All | All | All |
| Application | Otrs | Otrs | 2.2.3 | All | All | All |
| Application | Otrs | Otrs | 2.2.4 | All | All | All |
| Application | Otrs | Otrs | 2.2.5 | All | All | All |
| Application | Otrs | Otrs | 2.2.6 | All | All | All |
| Application | Otrs | Otrs | 2.2.7 | All | All | All |
| Application | Otrs | Otrs | 2.2.8 | All | All | All |
| Application | Otrs | Otrs | 2.2.9 | All | All | All |
| Application | Otrs | Otrs | 2.3.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.3.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.3.0 | beta3 | All | All |
| Application | Otrs | Otrs | 2.3.0 | beta4 | All | All |
| Application | Otrs | Otrs | 2.3.0 | rc1 | All | All |
| Application | Otrs | Otrs | 2.3.1 | All | All | All |
| Application | Otrs | Otrs | 2.3.2 | All | All | All |
| Application | Otrs | Otrs | 2.3.3 | All | All | All |
| Application | Otrs | Otrs | 2.3.4 | All | All | All |
| Application | Otrs | Otrs | 2.3.5 | All | All | All |
| Application | Otrs | Otrs | 2.3.6 | All | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta3 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta4 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta5 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta6 | All | All |
| Application | Otrs | Otrs | 2.4.1 | All | All | All |
| Application | Otrs | Otrs | 2.4.2 | All | All | All |
| Application | Otrs | Otrs | 2.4.3 | All | All | All |
| Application | Otrs | Otrs | 2.4.4 | All | All | All |
| Application | Otrs | Otrs | 2.4.5 | All | All | All |
| Application | Otrs | Otrs | All | All | All | All |
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| 4818 – Removed inline image of forwarded message gets still included | af854a3a-2127-422b-91ae-364da2661108 | bugs.otrs.org | Exploit |
| OTRS on github | af854a3a-2127-422b-91ae-364da2661108 | source.otrs.org | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.