CVE-2011-1433
Summary
| CVE | CVE-2011-1433 |
|---|---|
| State | PUBLISHED |
| Assigner | mitre |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2011-03-18 16:55:01 UTC |
| Updated | 2026-04-29 01:13:23 UTC |
| Description | The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields. |
Risk And Classification
CVSS v2.0 Breakdown
Access Vector
NetworkAccess Complexity
LowAuthentication
NoneConfidentiality
PartialIntegrity
NoneAvailability
NoneAV:N/AC:L/Au:N/C:P/I:N/A:N
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Otrs | Otrs | 0.5 | beta1 | All | All |
| Application | Otrs | Otrs | 0.5 | beta2 | All | All |
| Application | Otrs | Otrs | 0.5 | beta3 | All | All |
| Application | Otrs | Otrs | 0.5 | beta4 | All | All |
| Application | Otrs | Otrs | 0.5 | beta5 | All | All |
| Application | Otrs | Otrs | 0.5 | beta6 | All | All |
| Application | Otrs | Otrs | 0.5 | beta7 | All | All |
| Application | Otrs | Otrs | 0.5 | beta8 | All | All |
| Application | Otrs | Otrs | 1.0 | rc1 | All | All |
| Application | Otrs | Otrs | 1.0 | rc2 | All | All |
| Application | Otrs | Otrs | 1.0 | rc3 | All | All |
| Application | Otrs | Otrs | 1.0.0 | All | All | All |
| Application | Otrs | Otrs | 1.0.1 | All | All | All |
| Application | Otrs | Otrs | 1.0.2 | All | All | All |
| Application | Otrs | Otrs | 1.1 | rc1 | All | All |
| Application | Otrs | Otrs | 1.1.0 | rc1 | All | All |
| Application | Otrs | Otrs | 1.1.0 | rc2 | All | All |
| Application | Otrs | Otrs | 1.1.1 | All | All | All |
| Application | Otrs | Otrs | 1.1.2 | All | All | All |
| Application | Otrs | Otrs | 1.1.3 | All | All | All |
| Application | Otrs | Otrs | 1.1.4 | All | All | All |
| Application | Otrs | Otrs | 1.2.0 | beta1 | All | All |
| Application | Otrs | Otrs | 1.2.0 | beta2 | All | All |
| Application | Otrs | Otrs | 1.2.0 | beta3 | All | All |
| Application | Otrs | Otrs | 1.2.1 | All | All | All |
| Application | Otrs | Otrs | 1.2.2 | All | All | All |
| Application | Otrs | Otrs | 1.2.3 | All | All | All |
| Application | Otrs | Otrs | 1.2.4 | All | All | All |
| Application | Otrs | Otrs | 1.3.0 | beta1 | All | All |
| Application | Otrs | Otrs | 1.3.0 | beta2 | All | All |
| Application | Otrs | Otrs | 1.3.0 | beta3 | All | All |
| Application | Otrs | Otrs | 1.3.0 | beta4 | All | All |
| Application | Otrs | Otrs | 1.3.1 | All | All | All |
| Application | Otrs | Otrs | 1.3.2 | All | All | All |
| Application | Otrs | Otrs | 1.3.3 | All | All | All |
| Application | Otrs | Otrs | 2.0.0 | All | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta4 | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta5 | All | All |
| Application | Otrs | Otrs | 2.0.0 | beta6 | All | All |
| Application | Otrs | Otrs | 2.0.1 | All | All | All |
| Application | Otrs | Otrs | 2.0.2 | All | All | All |
| Application | Otrs | Otrs | 2.0.3 | All | All | All |
| Application | Otrs | Otrs | 2.0.4 | All | All | All |
| Application | Otrs | Otrs | 2.0.5 | All | All | All |
| Application | Otrs | Otrs | 2.1.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.1.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.1.1 | All | All | All |
| Application | Otrs | Otrs | 2.1.2 | All | All | All |
| Application | Otrs | Otrs | 2.1.3 | All | All | All |
| Application | Otrs | Otrs | 2.1.4 | All | All | All |
| Application | Otrs | Otrs | 2.1.5 | All | All | All |
| Application | Otrs | Otrs | 2.1.6 | All | All | All |
| Application | Otrs | Otrs | 2.1.7 | All | All | All |
| Application | Otrs | Otrs | 2.1.8 | All | All | All |
| Application | Otrs | Otrs | 2.1.9 | All | All | All |
| Application | Otrs | Otrs | 2.2.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.2.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.2.0 | beta3 | All | All |
| Application | Otrs | Otrs | 2.2.0 | beta4 | All | All |
| Application | Otrs | Otrs | 2.2.0 | rc1 | All | All |
| Application | Otrs | Otrs | 2.2.1 | All | All | All |
| Application | Otrs | Otrs | 2.2.2 | All | All | All |
| Application | Otrs | Otrs | 2.2.3 | All | All | All |
| Application | Otrs | Otrs | 2.2.4 | All | All | All |
| Application | Otrs | Otrs | 2.2.5 | All | All | All |
| Application | Otrs | Otrs | 2.2.6 | All | All | All |
| Application | Otrs | Otrs | 2.2.7 | All | All | All |
| Application | Otrs | Otrs | 2.2.8 | All | All | All |
| Application | Otrs | Otrs | 2.2.9 | All | All | All |
| Application | Otrs | Otrs | 2.3.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.3.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.3.0 | beta3 | All | All |
| Application | Otrs | Otrs | 2.3.0 | beta4 | All | All |
| Application | Otrs | Otrs | 2.3.0 | rc1 | All | All |
| Application | Otrs | Otrs | 2.3.1 | All | All | All |
| Application | Otrs | Otrs | 2.3.2 | All | All | All |
| Application | Otrs | Otrs | 2.3.3 | All | All | All |
| Application | Otrs | Otrs | 2.3.4 | All | All | All |
| Application | Otrs | Otrs | 2.3.5 | All | All | All |
| Application | Otrs | Otrs | 2.3.6 | All | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta1 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta2 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta3 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta4 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta5 | All | All |
| Application | Otrs | Otrs | 2.4.0 | beta6 | All | All |
| Application | Otrs | Otrs | 2.4.1 | All | All | All |
| Application | Otrs | Otrs | 2.4.10 | All | All | All |
| Application | Otrs | Otrs | 2.4.2 | All | All | All |
| Application | Otrs | Otrs | 2.4.3 | All | All | All |
| Application | Otrs | Otrs | 2.4.4 | All | All | All |
| Application | Otrs | Otrs | 2.4.5 | All | All | All |
| Application | Otrs | Otrs | 2.4.6 | All | All | All |
| Application | Otrs | Otrs | 2.4.7 | All | All | All |
| Application | Otrs | Otrs | 2.4.8 | All | All | All |
| Application | Otrs | Otrs | 2.4.9 | All | All | All |
| Application | Otrs | Otrs | 3.0.0 | beta1 | All | All |
| Application | Otrs | Otrs | 3.0.0 | beta2 | All | All |
| Application | Otrs | Otrs | 3.0.0 | beta3 | All | All |
| Application | Otrs | Otrs | 3.0.0 | beta4 | All | All |
| Application | Otrs | Otrs | 3.0.0 | beta5 | All | All |
| Application | Otrs | Otrs | 3.0.0 | beta6 | All | All |
| Application | Otrs | Otrs | 3.0.0 | beta7 | All | All |
| Application | Otrs | Otrs | 3.0.1 | All | All | All |
| Application | Otrs | Otrs | 3.0.2 | All | All | All |
| Application | Otrs | Otrs | 3.0.3 | All | All | All |
| Application | Otrs | Otrs | 3.0.4 | All | All | All |
| Application | Otrs | Otrs | All | All | All | All |
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| IBM X-Force Exchange | af854a3a-2127-422b-91ae-364da2661108 | exchange.xforce.ibmcloud.com | |
| OTRS on github | af854a3a-2127-422b-91ae-364da2661108 | source.otrs.org | |
| 6878 – Agent and customer usernames and passwords stored plaintext in database and session | af854a3a-2127-422b-91ae-364da2661108 | bugs.otrs.org | Patch |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.