CVE-2018-16587
Summary
| CVE | CVE-2018-16587 |
|---|---|
| State | PUBLIC |
| Assigner | [email protected] |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2018-09-28 00:29:00 UTC |
| Updated | 2018-11-21 17:55:00 UTC |
| Description | In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to. |
Risk And Classification
Problem Types: CWE-20
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Operating System | Debian | Debian Linux | 8.0 | All | All | All |
| Operating System | Debian | Debian Linux | 9.0 | All | All | All |
| Operating System | Debian | Debian Linux | 8.0 | All | All | All |
| Operating System | Debian | Debian Linux | 9.0 | All | All | All |
| Application | Otrs | Open Ticket Request System | All | All | All | All |
| Application | Otrs | Open Ticket Request System | All | All | All | All |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| Debian -- Security Information -- DSA-4317-1 otrs2 | DEBIAN | www.debian.org | Third Party Advisory |
| [SECURITY] [DLA 1521-1] otrs2 security update | MLIST | lists.debian.org | Mailing List, Third Party Advisory |
| Improved AdminSupportDataCollector. · OTRS/otrs@d8cae00 · GitHub | CONFIRM | github.com | Patch |
| Improved AdminSupportDataCollector. · OTRS/otrs@d9db0c6 · GitHub | CONFIRM | github.com | Patch |
| Security Advisory 2018-04: Security Update for OTRS Framework - ((OTRS)) Community Edition | CONFIRM | community.otrs.com | Patch, Vendor Advisory |
| Improved AdminSupportDataCollector. · OTRS/otrs@a4a1a01 · GitHub | CONFIRM | github.com | Patch |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.