CVE-2019-11537

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Summary

CVECVE-2019-11537
StatePUBLISHED
Assignermitre
Source PriorityCVE Program / NVD first with legacy fallback
Published2019-04-25 19:29:01 UTC
Updated2026-07-10 18:20:35 UTC
DescriptionIn osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.

Risk And Classification

Primary CVSS: v3.0 6.1 MEDIUM from [email protected]

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

EPSS: 0.046220000 probability, percentile 0.906170000 (date 2026-07-13)

Problem Types: CWE-79 | n/a

VersionSourceTypeScoreSeverityVector
3.0[email protected]Primary6.1MEDIUMCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
2.0[email protected]Primary4.3AV:N/AC:M/Au:N/C:N/I:P/A:N

CVSS v3.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

CVSS v2.0 Breakdown

Access Vector
Network
Access Complexity
Medium
Authentication
None
Confidentiality
None
Integrity
Partial
Availability
None

AV:N/AC:M/Au:N/C:N/I:P/A:N

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Enhancesoft Osticket All All All All

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Na N/a affected n/a Not specified

References

ReferenceSourceLinkTags
osTicket 1.11 - Cross-Site Scripting / Local File Inclusion - PHP webapps Exploit af854a3a-2127-422b-91ae-364da2661108 www.exploit-db.com Exploit, Third Party Advisory, VDB Entry
Release v1.12 · osTicket/osTicket · GitHub af854a3a-2127-422b-91ae-364da2661108 github.com Third Party Advisory
osTicket 1.11 - Cross-Site Scripting / Local File Inclusion - PHP webapps Exploit af854a3a-2127-422b-91ae-364da2661108 www.exploit-db.com Exploit, Third Party Advisory, VDB Entry
xss: XSS To LFI Vulnerability by JediKev · Pull Request #4869 · osTicket/osTicket · GitHub af854a3a-2127-422b-91ae-364da2661108 github.com Third Party Advisory
Pentest Blog - Self-Improvement to Ethical Hacking af854a3a-2127-422b-91ae-364da2661108 pentest.com.tr Exploit, Third Party Advisory
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

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