CVE-2019-12497

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Summary

CVECVE-2019-12497
StatePUBLIC
Assigner[email protected]
Source PriorityCVE Program / NVD first with legacy fallback
Published2019-06-17 17:15:00 UTC
Updated2023-08-31 03:15:00 UTC
DescriptionAn issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Risk And Classification

Problem Types: CWE-200

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Operating System Debian Debian Linux 8.0 All All All
Operating System Debian Debian Linux 8.0 All All All
Application Otrs Otrs All All All All
Application Otrs Otrs All All All All
Application Otrs Otrs All All All All

References

ReferenceSourceLinkTags
[security-announce] openSUSE-SU-2020:1475-1: moderate: Recommended updat SUSE lists.opensuse.org
[security-announce] openSUSE-SU-2020:0551-1: moderate: Recommended updat SUSE lists.opensuse.org
[SECURITY] [DLA 1816-1] otrs2 security update CONFIRM lists.debian.org Mailing List, Third Party Advisory
Security Advisories Archive | community.otrs.com MISC community.otrs.com Vendor Advisory
[SECURITY] [DLA 3551-1] otrs2 security update MLIST lists.debian.org
[security-announce] openSUSE-SU-2020:1509-1: moderate: Recommended updat SUSE lists.opensuse.org
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Legacy QID Mappings

  • 6000085 Debian Security Update for otrs2 (DLA 3551-1)
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