CVE-2019-18179
Summary
| CVE | CVE-2019-18179 |
|---|---|
| State | PUBLIC |
| Assigner | [email protected] |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2020-01-06 20:15:00 UTC |
| Updated | 2023-08-31 03:15:00 UTC |
| Description | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions. |
Risk And Classification
Problem Types: NVD-CWE-noinfo
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Operating System | Debian | Debian Linux | 8.0 | All | All | All |
| Operating System | Debian | Debian Linux | 8.0 | All | All | All |
| Application | Opensuse | Backports Sle | 15.0 | - | All | All |
| Application | Opensuse | Backports Sle | 15.0 | sp1 | All | All |
| Application | Opensuse | Backports Sle | 15.0 | sp2 | All | All |
| Operating System | Opensuse | Leap | 15.1 | All | All | All |
| Operating System | Opensuse | Leap | 15.2 | All | All | All |
| Application | Otrs | Otrs | All | All | All | All |
| Application | Otrs | Otrs | All | All | All | All |
| Application | Otrs | Otrs | All | All | All | All |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| [security-announce] openSUSE-SU-2020:1475-1: moderate: Recommended updat | SUSE | lists.opensuse.org | |
| [security-announce] openSUSE-SU-2020:0551-1: moderate: Recommended updat | SUSE | lists.opensuse.org | |
| [SECURITY] [DLA 3551-1] otrs2 security update | MLIST | lists.debian.org | |
| [SECURITY] [DLA 2053-1] otrs2 security update | MLIST | lists.debian.org | Mailing List, Third Party Advisory |
| Security Advisory 2019-14: Security Update for OTRS Framework - ((OTRS)) Community Edition | MISC | community.otrs.com | Patch, Vendor Advisory |
| [security-announce] openSUSE-SU-2020:1509-1: moderate: Recommended updat | SUSE | lists.opensuse.org | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
Legacy QID Mappings
- 6000085 Debian Security Update for otrs2 (DLA 3551-1)