JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

MITRE NVD CVE.ORG JSON API Print: PDF PDF

Summary

CVECVE-2023-7337
StatePUBLISHED
AssignerWordfence
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-03-04 10:16:06 UTC
Updated2026-04-22 21:26:58 UTC
DescriptionThe JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Risk And Classification

Primary CVSS: v3.1 7.5 HIGH from [email protected]

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

EPSS: 0.313790000 probability, percentile 0.967910000 (date 2026-04-22)

Problem Types: CWE-89 | CWE-89 CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

VersionSourceTypeScoreSeverityVector
3.1[email protected]Secondary7.5HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
3.1CNADECLARED7.5HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Rabilal JS Help Desk AI-Powered Support Ticketing System affected 2.8.2 semver Not specified

References

ReferenceSourceLinkTags
www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10... [email protected] www.wordfence.com
plugins.trac.wordpress.org/changeset [email protected] plugins.trac.wordpress.org
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Additional Advisory Data

SourceTimeEvent
CNA2026-03-03T17:02:59.000ZVendor Notified
CNA2026-03-03T20:36:25.000ZDisclosed
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