BMC FootPrints ITSM 20.20.02 <= 20.24.01.001 Blind SSRF in searchWeb
Summary
| CVE | CVE-2025-71258 |
|---|---|
| State | PUBLISHED |
| Assigner | VulnCheck |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-03-19 14:16:13 UTC |
| Updated | 2026-04-22 17:25:06 UTC |
| Description | BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain a blind server-side request forgery vulnerability in the searchWeb API component that allows authenticated attackers to cause the server to initiate arbitrary outbound requests. Attackers can exploit improper URL validation to perform internal network scanning or interact with internal services, impacting system availability. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01. |
Risk And Classification
Primary CVSS: v4.0 5.3 MEDIUM from [email protected]
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS: 0.034050000 probability, percentile 0.874520000 (date 2026-04-22)
Problem Types: CWE-918 | CWE-918 CWE-918 Server-Side Request Forgery (SSRF)
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 4.0 | [email protected] | Secondary | 5.3 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:X/C... |
| 4.0 | CNA | CVSS | 5.3 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N |
| 3.1 | [email protected] | Primary | 7.1 | HIGH | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:H |
| 3.1 | [email protected] | Secondary | 4.3 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
| 3.1 | CNA | CVSS | 4.3 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
CVSS v4.0 Breakdown
Attack Vector
NetworkAttack Complexity
LowAttack Requirements
NonePrivileges Required
LowUser Interaction
NoneConfidentiality
NoneIntegrity
NoneAvailability
LowSub Conf.
NoneSub Integrity
NoneSub Availability
NoneCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
LowUser Interaction
NoneScope
UnchangedConfidentiality
LowIntegrity
NoneAvailability
HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:H
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Bmc | Footprints Itsm | All | All | All | All |
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | BMC Software Inc. | FootPrints | affected 20.20.02 20.24.01.001 semver | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| docs.bmc.com/xwiki/bin/view/More-Products/Footprints/FootPrints/fp2024/Rel... | [email protected] | docs.bmc.com | Patch |
| www.vulncheck.com/advisories/bmc-footprints-itsm-blind-ssrf-in-searchweb | [email protected] | www.vulncheck.com | Third Party Advisory |
| labs.watchtowr.com/thanks-itsms-threat-actors-have-never-been-so-organized-bmc-f... | [email protected] | labs.watchtowr.com | Exploit, Third Party Advisory |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
Vendor Comments And Credit
Discovery Credit
CNA: Sonny of watchTowr (en)
There are currently no legacy QID mappings associated with this CVE.