Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2026-14197
StatePUBLISHED
AssignerWPScan
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-08-01 07:16:29 UTC
Updated2026-08-01 07:16:29 UTC
DescriptionThe Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

Risk And Classification

EPSS: 0.001320000 probability, percentile 0.031790000 (date 2026-08-01)

Problem Types: CWE-639 Authorization Bypass Through User-Controlled Key

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Unknown Fluent Support affected 2.3.1 semver Not specified

References

ReferenceSourceLinkTags
wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99 [email protected] wpscan.com
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

CNA: Mustafa Ahmed (en)

CNA: WPScan (en)

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