JS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2026-15209
StatePUBLISHED
AssignerWPScan
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-07-31 07:16:26 UTC
Updated2026-07-31 20:16:47 UTC
DescriptionThe JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.

Risk And Classification

Primary CVSS: v3.1 6.5 MEDIUM from ADP

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

EPSS: 0.002010000 probability, percentile 0.101790000 (date 2026-08-01)

Problem Types: CWE-639 | CWE-639 Authorization Bypass Through User-Controlled Key | CWE-639 CWE-639 Authorization Bypass Through User-Controlled Key

VersionSourceTypeScoreSeverityVector
3.1ADPDECLARED6.5MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
3.1134c704f-9b21-4f2e-91b3-4a467353bcc0Secondary6.5MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Unknown JS Help Desk affected 3.1.5 semver Not specified

References

ReferenceSourceLinkTags
wpscan.com/vulnerability/3665b8dd-2b02-4c3b-b024-f1e07f934fab [email protected] wpscan.com
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

CNA: Sai Praneeth Koti (en)

CNA: WPScan (en)

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