Zammad improperly neutralizes of script-related HTML tags in ticket articles

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Summary

CVECVE-2026-34718
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-04-08 19:25:21 UTC
Updated2026-04-08 21:26:13 UTC
DescriptionZammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the HTML sanitizer for ticket articles was missing proper sanitization of data: ... URI schemes, resulting in storing such malicious content in the database of the Zammad instance. The Zammad GUI is rendering this content, due to applied CSP rules no harm was done by e.g., clicking such a link. This vulnerability is fixed in 7.0.1 and 6.5.4.

Risk And Classification

Primary CVSS: v4.0 5.3 MEDIUM from [email protected]

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS: 0.000470000 probability, percentile 0.146360000 (date 2026-04-09)

Problem Types: CWE-80 | CWE-80 CWE-80: Improper Neutralization of Script-Related HTML Tags in a Web Page (Basic XSS)

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary5.3MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/C...
4.0CNADECLARED5.3MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
None
User Interaction
Passive
Confidentiality
None
Integrity
Low
Availability
None
Sub Conf.
None
Sub Integrity
None
Sub Availability
None

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Zammad Zammad affected < 6.5.4 Not specified
CNA Zammad Zammad affected >= 7.0.0-alpha, < 7.0.1 Not specified

References

ReferenceSourceLinkTags
github.com/zammad/zammad/security/advisories/GHSA-c2cf-9fc7-jhf3 [email protected] github.com
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