Possible DoS via SQL Box

Summary

CVECVE-2026-6060
StatePUBLISHED
AssignerOTRS
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-04-20 19:16:11 UTC
Updated2026-04-20 19:16:11 UTC
DescriptionA vulnerability in the SQL Box in the admin interface of OTRS leads to an uncontrolled resource consumption leading to a DoS against the webserver. will be killed by the systemThis issue affects OTRS:  * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.3.X

Risk And Classification

Primary CVSS: v3.1 4.5 MEDIUM from [email protected]

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:N/A:H

Problem Types: CWE-400 | CWE-770 | CWE-400 CWE-400 Uncontrolled Resource Consumption | CWE-770 CWE-770 Allocation of Resources Without Limits or Throttling


VersionSourceTypeScoreSeverityVector
3.1[email protected]Secondary4.5MEDIUMCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:N/A:H
3.1CNACVSS4.5MEDIUMCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:N/A:H

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:N/A:H

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA OTRS AG OTRS affected 7.0.x Not specified
CNA OTRS AG OTRS affected 8.0.x Not specified
CNA OTRS AG OTRS affected 2023.x Not specified
CNA OTRS AG OTRS affected 2024.x Not specified
CNA OTRS AG OTRS affected 2025.x Not specified
CNA OTRS AG OTRS affected 2026.x 2026.2.x patch Not specified

References

ReferenceSourceLinkTags
otrs.com/release-notes/otrs-security-advisory-2026-01 [email protected] otrs.com
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

CNA: Special thanks to Matthias Terlinde for reporting this vulnerability (en)

Additional Advisory Data

Solutions

CNA: Update to OTRS 2026.3.1. or later. Please note that there will be no OTRS 7 patches

Workarounds

CNA: Remove SQL Box from Admin Interface via System Configuration

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